Free delivery on orders over €60.
100% discreet shipping.
Neutral packaging without logo.

General conditions of sale

  1. The company Yenka05 SRL, whose registered office is located at schaarbeeklei 146, 1800 Vilvoorde, registered under VAT number Be1020.458.014, offers the online sale of intimate products.
  2. The products offered for sale are described and presented with the greatest possible accuracy. Prices are indicated in euros, all taxes included (TTC), excluding delivery costs.

    The company reserves the right to modify prices at any time, but products will be invoiced based on the rates in effect at the time the order is validated.
  3. Validation of the order by the customer constitutes full and complete acceptance of these General Terms and Conditions.

    The customer has a 14-day right of withdrawal from receipt of the products, in accordance with current legislation.

    Returned products must be in their original packaging, unused and in perfect condition.

    Return costs are the responsibility of the customer, except in the case of a defective or non-compliant product.
  4. Delivery times are given as an indication and may vary depending on product and carrier availability.

    The company is committed to shipping orders as quickly as possible, in neutral and discreet packaging.

    The company cannot be held liable in the event of a delay or delivery problem attributable to the carrier.
  5. The products benefit from the 2-year legal guarantee of conformity.

    In case of defective product, the customer can request replacement or refund of the product.
  6. The company cannot be held liable for indirect damages, such as loss of profit, loss of opportunity or moral prejudice.

    The company's liability is limited to the amount of the order.
  7. The company is committed to respecting the confidentiality of the customer's personal data, in accordance with the GDPR.

    Personal data is used only for processing orders and communicating with the customer.
  8. The company is committed to ensuring the utmost discretion in processing orders and delivering products. Packages are shipped in plain packaging, with no mention of the contents or the company.
Home Research Basket Products About